You get support by sending a descriptive e-mail to support@haug-it.dk. 

When you have sent us this e-mail, you will automatically receive an e-mail back with a case number and link to where you can log in and follow your case. You are also welcome to use our HelpDesk system directly without sending e-mail - use the address https://haugit.zendesk.com. 

If you need urgent support, you are welcome to call +45 40 37 55 06.